I appreciate dealing with Allan, our account manager, and his team. I first met Allan about two years ago when he visited onsite when our new office space was under development, to quote me on installing a new phone system. We did purchase the phone system from him, as I liked the price and the product. More importantly, I appreciated that Allan was professional, friendly, capable, and available - everything you'd want in business relationships. Over the last two years whenever I needed to consult with Allan about an issue or to buy something else, his excellent customer service has remained the same. I have further enjoyed solid work from any technician he has sent onsite or remotely, and though I've never had any issues, I feel reassured that if any occurred, I have a responsible account manager in Allan to go to.