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Company Profile
City-Com Communications is a Canadian company providing State-of-the-art technology in the field of telecommunications.
City-Com quickly established itself as a leader in the Telecommunications field in 1989, partnering with leading manufacturers Panasonic, NEC, Nortel and Active Voice.
City-Com has a dedicated team of fully trained and certified technicians, and along with our dedicated support staff, we at City-Com can provide our clients with products, service and consulting. We cover the Southern Ontario region with our own employees, and have developed contractor relationships with authorized dealers in order to service and maintain our national accounts at a high level.
With our dedicated staff we have made service our number one priority and we continue to build our business relationships on that basis.
WHAT WE DO:
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With a portfolio including leading manufacturers Panasonic, NEC and Nortel, we at City-Com analyse each of our customers individually, then recommend the solution based on their requirements and applications. Partnering with these leading manufacturers allows us to recommend a system that will best fit our customers situation today with the ability to allow future growth and telecom features including future enhancements. |
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Realizing the importance of service we are able to offer auto-attendant and voicemail systems that are friendly to your callers along with easy-to-use features for your employees. |
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City-Com can offer different levels of call centers to fit all budgets. From a small, basic call center to larger application-driven call centers, the same objective is to provide your customers with a professional method of calling through to your agents within the quickest time possible. We provide reporting software in order for you to staff and maintain your call center to be most efficient without the guess work. |
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Today VOIP applications are real. With the convergence of voice and data the systems we offer are leaders in this area. With our expertise the deployment of cost saving VOIP solutions are a reality and not a hinderance. |
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Many staff today need mobility and prefer to be less and less tied to a desk. City-Com can offer wireless systems at an affordable price. Staff now can take advantage of inter office mobility, thus being more productive at a cost that can accommodate even the smallest of budgets. With todays technology the myth of disconnects and poor coverage is no longer a deterrant for this type of investment. |
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We are a "one stop shop", as you can take advantage of our cabling knowledge. Our certified cablers are able to offer voice and data cabling that is certified with up to 25 year warranties.City-Com also provides the necessary patch panels, switches, patch cords and other data peripherals to ensure a smooth and reliable voice and data network. |
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At City-Com we can assist with your other telecom needs such as headsets, paging equipment, battery backup systems as well as refurbished products. We may also suggest software for call accounting hotel market software and music-on-hold promotional equipment. |
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